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Shipping
How long do I have to wait for my order to arrive?
Can I also have my order sent to another address?
How much are the shipping costs?
How high are the processing and packaging costs?
When do we deliver?

Payment
What payment options are available?
Which credit cards are accepted?

Other
Is my information safe?
Is there a minimum order amount?

 

Shipping


How long do I have to wait for my order to arrive?
Normal processing time is from 7-10 business days after the order has been received. However this can take a bit longer during holidays.

Can I also have my order sent to another address?
When entering an order you have the option of choosing between a billing address and a mailing address. However, we do not deliver to pack stations.

How much are the shipping costs?
Independent of the value of the order we only charge you partial delivery costs of:

Shipping Costs - In Australia there are 6 states and 2 territories: Victoria (VIC), Tasmania (TAS), South Australia (S.A), New South Wales (NSW), Australian Capital Territory (ACT), Queensland (QLD) Northern Territory (NT) and Western Australia (W.A)

Shipping Cost will be $9.00 for the states – VIC, TAS, S.A, NSW, and ACT.

Shipping Cost will be $14.00 for – QLD, NT and W.A

Shipping Cost will be $14.00 for New Zealand as well.

(Currency Australian Dollars)


How high are the processing and packaging costs?
No express shipping offered.


When do we deliver?
Deliveries are generally made Monday to Friday. Unfortunately we do not have any influence on the delivery times. If there should be any difficulties with the delivery please contact us so that we can clarify the problem.

 

 

Payment


What payment options are available?
Payment can only be made by credit card.

Which credit cards are accepted?
We accept Visa or MasterCard.

 

 

Other


Is my information safe?
Personal information is used solely for processing orders and for your inquiries.

Is there a minimum order amount?
Yes. The minimum order amount is $9.50.